Dropping Connectivity Multiple Times Daily
We have had Comcast Bussiness voer a year now, issues throughout but lately worse than usual. We are losing connectivity 2-3 a day. All lights are still on on the modem but wifi AND wried are dsiconnected. I can unplug the modem and plug it back in and wait for 10 minutes for it to come back up or just wait it out and usually around 15 minutes later it will come back up. We have had several inperson visits and they have always found the magic bullet, promising us there will be no more issues. There always are. Passed to teir 2 support. Same thing, found a problem! Didn't fix anything. Last fix was an IP conflict that MUST be happening. Did everything I was asked to do when it happens to troubleshot it but still nothing. Two people gave me their direct numbers to get incontact with them for quick service. I call or text them and get ZERO response. I am at my wits end here. Looking for other provider at this point because I can't find a solution and the complete lack of communication from Comcast.