Defining connection speed and maximum number of users
I just installed my second cable modem in addition to one we already have. Unfortunately, performance is somewhat better, but not as much as I hoped.
We have the 150 Mbps service, but is 150 Mbps supposed to be the maximum speed, the average speed or the burst speed for sustained downloads? It appears that I can only obtain 150 Mbps when connected to Comcast servers in the New England or North Eastern United States where we are located. I have used both http://speedtest.comcast.net/ and http://www.speedtest.net/.
Also, what is the recommended maximum average number of users or devices for the 150 Mbps plan? I know the answer depends on the usage, but it would be helpful to have some general figures or a chart outlining what type of usage allows for a range of users. The marketing page says that the 150 Mbps service is for 10 or more employees. That is rtaher vague.
We are a school with 240 students and 60 teachers and staff. There are 120 boarding students that live on campus during teh school year. Previously we had the 50 Mbps plan, then we escalated to the 100 plan and then shortkly after 150. However, we were still experiencing dropped connections. So I had a second 150 Mbps cable modem, which has improved service some, but we are still experiencing dropped connections. We are planning on installing fiber during the summer, but needed something to get us through the last quarter. Yes, I do have a UTM to mange bandwidth and impose quotas.