Cradlepoint not getting the signal
my cradlepoint router is online through the cable modem. but it shows as not plugged in my account.
on the device/router, the led lights of USB and internal modem are brinking (which means it is trying to connect per the document), but unable to get the signal. the led lights for signal always off.
Please advise me what to do. maybe the device should be reset or so.