Skip to content
mat's profile

New Member

 • 

1 Message

Tuesday, July 30th, 2013 10:00 PM

Consistent connection dropout started.

We've recently started getting connection dropouts, up to 10 times a day. Connection is reestablished after a power cycling the modem but obviously something is wrong. Who, if anyone, monitors this forum from support? What can I do to start diagnosing this? 

Retired Employee

 • 

1.9K Messages

11 years ago

Hi Mat  Thank you for the post.  All services for your account type are handled thru the National Accounts Center

@1-866-511-6489. We have referred this issue to the correct department for resolution.

 

Thank You