connection pro help
Good Day, Let's try the forum....
We're working with a client who was 'sold' the connection pro as 'failover' & 'guaranteed to keep the business connected'. It's not working and to make matters worse, when the client calls the local comcast business office there's a wide variety of competencies of the tech who shows up. I started to comb through this forum and I can see numerous posts that are seemingly identical to ours - HOWEVER - in each case, the standard comcast response is to take the discussion offline for a private chat. Pretty odd that if they just allowed the forum to share these solutions, everyone could benefit. I mean this isn't an only fans message board - its real time frustrated customers who don't have the time to play around with chat, time is money.
So - here we are - we have ongoing issues with the connection pro not working as advertised. We need help as soon as possible as the clients ready to switch to their old ISP.