Connection issues / DNS resolution

Hi Comcast Business Support, I have been having a problem for several days with my connection. Usually I try to open a web page and it tells me that it is not available. I have to refresh the URL several times to open the web page. There is some problem in the connection when opening a website with the DNS. Any help to solve it is welcome!

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CC_Nico

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14 Messages

2 years ago

Hello @user_953413, thanks for reaching out for help on our forums! You've reached the right team of experts and we can certainly assist with your connection concern.

Are you experiencing this problem on all devices or only certain ones?

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user_953413

New Contributor

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12 Messages

@Comcast_Nico In all devices

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2 years ago

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user_953413

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12 Messages

@Comcast_Nico Now it's working fine, but most of the day has been a nightmare. The problem is the DNS

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2 years ago

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CC_Nico

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14 Messages

Have you also tried clearing cache/cookes or trying different browsers?

I no longer work for Comcast.

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2 years ago

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user_953413

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12 Messages

Yes, the same thing happens in Firefox, Chrome, or Microsoft Edge. Trust me, I'm aware of this and I know I'm telling you that there are DNS problems with the Comcast connection. This already happened a year ago

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2 years ago

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user_953413

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12 Messages

@Comcast_Nico Today it is working fine

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2 years ago

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CC_Nico

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14 Messages

2 years ago

Are you connected to a VPN at all while accessing the website?

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user_953413

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12 Messages

@Comcast_Nico No, I don't use VPN

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2 years ago

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user_953413

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12 Messages

@Comcast_Nico no, I don't use VPN

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2 years ago

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