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andydreisch's profile

Occasional Visitor

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7 Messages

Thursday, August 1st, 2013 12:00 PM

Comcast Biz Internet outages in San Jose?

Past few days have experienced both Comcast TV (residential) and Comcast Internet (biz) outages. Sporadic. Brief--usually only 2-3 minutes. No changes to service or equipment (modem, etc.). Almost always concurrent outages.

 

Today I'm in hour #2 of a Comcast Biz class internet outage.

 

The service meter on my biz class home page shows green. I've recycled the modem and router multiple times.  Still no go.

 

I've had excellent service until recently. This has gotten pretty bad.

 

Andy

Occasional Visitor

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7 Messages

11 years ago

Funny. Was the NSA looking in? No faster than I typed this message, now we're back.  We'll give it a go and I'll post again to follow up.

 

This last outage was about 1.5 hours long.

 

I live in an area with horrible cell coverage (and use VOIP for both biz and rez) so this really puts me out.

 

Andy

Retired Employee

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1.9K Messages

11 years ago

Welcome andydreisch.  Thank you for the follow-up. Not the NSA, just glad the issue is resolved.

 

Thank You

Occasional Visitor

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7 Messages

11 years ago

So far so good. No downtime in recent days.

 

Andy