New Contributor
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6 Messages
Can't reach an address
I am trying to connect to my company's VPN and I am not able to ping it from any Comcast Business connection. I have tried three different ones in the Chicagoland area. This can be reached via a ATT DSL line and an RCN cable line. I would prefer not to post the IP address in an open forum. Who can I contact from Comcast to get support on an issue like this.
CC_John
Retired Employee
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1.9K Messages
11 years ago
Welcome ccarlin. In order to assist we will need the IP address that you are trying to reach. Please PM me with the IP and I will have Tier 2 support test from the gateway.
Thank You
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ccarlin
New Contributor
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6 Messages
11 years ago
I actually sent you the IP Address a little while ago via PM, thanks.
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