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New Member

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1 Message

Fri, Mar 26, 2021 11:27 PM

Can't get reset password to work

Hello,

I recently got booted from my business email. I talked to the support and they gave me a password, but that won't work. I keep getting the error screen telling me that I have I've been comprised. My personal email works fine but not my business one.

Official Employee

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520 Messages

8 m ago

Thanks so much for taking the time to reach out to us through our business forums. I know how important the email services are to a business and how impactful the inability to access it must be. I am so very sorry to hear that you are having this struggle and the password reset is not working. I would love to further assist you and look into this with you. Can you please reach out through our Business chat option with your first and last name, business service address and account number or phone number on the business account?