Skip to content
jingoh's profile

New Member

 • 

2 Messages

Mon, Oct 21, 2019 3:00 PM

Can't access IPv4 sites via WiFi.

Having problems accessing IPv4 sites via WiFi. It might be a CM MAC mismatch or a dual assigned IPv4 address on the Comcast end. Any help would be appreciated.

Accepted Solution

Administrator

 • 

261 Messages

3 y ago

Good evening! Thanks so much for taking the time to reach out to us regarding your IPv4 concerns. You have reached the right team in order to help get this resolved. Can you please send a private message with your name, full address, and phone/account number? -Anisa 

Accepted Solution

New Member

 • 

2 Messages

3 y ago

Good work Anisa! IPv4 service has been restored. It took a little while for the IoT stuff to settle down but everything seems to be working now. Thank you very much! I cancelled tomorrow's service call. 

Administrator

 • 

261 Messages

3 y ago

Awesome, we are so glad to see that everything is up and running! If you do ever need anything, please let us know as we are always here for assistance.