New Contributor
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3 Messages
Bad Downstream Channel
I just upgraded to 150 tier of business internet. My Surfboard 6183 is showing one horrible downstream channel. I have double checked that I my modem is connected to the coax home run without any splitters. I believe I should call for a technician to come out and check cabling and connectors back to the switch. Any advice is appreciated. I have included a screen grab of my connection screen.
Samuel
Trusted Forum Contributor
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113 Messages
8 years ago
Basics:
1 Reboot? (Modem, full power down power up)
2 Call to have profile reloaded (After 1)
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Danfrey
New Contributor
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3 Messages
8 years ago
I will give it a try. Thank you
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