New Member
•
1 Message
Bad Connection issues
I posted on here last night I thought, and checked back today, but my post is gone.
Anyway I am having horrible connections issues. This is after restarting my modem twice.
DOWNLOAD SPEED
.93Mbps
UPLOAD SPEED
.64Mbps
PACKET LOSS
1.2%
LATENCY
50ms
JITTER
10ms
It is also intermittent. Connection will be okay one second then really bad the next.
CC_John
Retired Employee
•
1.9K Messages
11 years ago
Welcome AD. We have engaged the Regional Support Center to assist with resolution of this issue.
Thank You
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CC_John
Retired Employee
•
1.9K Messages
11 years ago
HI AD. Our Regional Support Center informed us that the Service Level applied to your account was incorrect. This was corrected and should resolve the issue. Please let us know if the issue persist.
Thank You
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