New Member
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3 Messages
Absolute hogwash...
Just called in twice. On hold for rep for over an hour and 20 minutes. Phone disconnected both times.
You are sorely understaffed or they just don't care. Regardless, I should not have to wait on hold for the amount of time I have. This is a business service. Being it's a business service, why would the stupid automation inquire if I'm calling about a home or business account when I've called the business line???!
I've had to listen to the stupid "upware" crap ad nauseam. This only adds to the frustration of the lack of service.
cness
New Member
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3 Messages
8 years ago
Just got disconnected for the third time. WTF is going on???!
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cness
New Member
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3 Messages
8 years ago
Have also had the "chat" box waiting for over an hour now...
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CCMichael
Gold Problem solver
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575 Messages
8 years ago
Sorry for the delayed response. We have isolated the service issue and truly apologize for any interruptions. If you still have issues with your service please private message your account info so I can investigate for you. Thank you.
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