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Thursday, May 11th, 2023 3:45 PM

2nd consecutive outage without notification

Over the past two days ( May 10-11 2023) I have an outage around 12:30 am for hours. If this is a planned maintance I should of received notification. In fact I'm not recieving service notifications. I pay more for Comcast Business Class Internet because I require the reliability, which I'm currently not getting. 



17 Messages

1 year ago

Hello @jackedin! Thank you for reaching out to us on our community forum. This is never the experience we want for you and we're happy to help. You can check for updates and notifications using our award-winning Xfinity My Account app, or by texting OUT to 266278 (COMCST). We're also happy to look into this for you. 


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