New Member
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1 Message
2nd consecutive outage without notification
Over the past two days ( May 10-11 2023) I have an outage around 12:30 am for hours. If this is a planned maintance I should of received notification. In fact I'm not recieving service notifications. I pay more for Comcast Business Class Internet because I require the reliability, which I'm currently not getting.
CC_Jennifer
Contributor
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17 Messages
1 year ago
Hello @jackedin! Thank you for reaching out to us on our community forum. This is never the experience we want for you and we're happy to help. You can check for updates and notifications using our award-winning Xfinity My Account app, or by texting OUT to 266278 (COMCST). We're also happy to look into this for you.
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• Click the "Direct Message" icon (upper right corner of this page)
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• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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