Skip to content
b862's profile

New Member

 • 

1 Message

Fri, Oct 31, 2014 8:00 PM

Turn off Xfinity Wifi Hotspot

I would like to turn off or disable the Xfinity Wifi (public) hotspot. I've seen other messages and threads asking for this with no real answer or solution. One answer only gave the instrutions to turn off the "private" wifi and there is no option in the account settings to turn of the public hotspot.

 

How can this be done? I have no use or need to provide this in my area.

Responses

Occasional Visitor

 • 

8 Messages

6 years ago


@kotetu wrote:

@aic wrote:

I second train_wreck.

 

"I am requesting a firmware modification to include local setting to enable/disable PUBLIC WIFI access (xfinitywifi)."

 

best regards

 

@note: @support: please turn off again, thanks


Yep, not only a firmware update that gives us the option, but one that disables the feature by default so we don't have to keep turning it off every time the modem reboots or we have an internet outage.

 

Also, though I sent a message about this, I request that the public wifi hotspot be disabled on my modem today as well.


 

Please turn off my xfinity hotspot.

 

Thanks John, how is the firmware update coming along?

New Member

 • 

2 Messages

6 years ago

John, be my hero and please turn off the Public Wi-fi Hotspot on the device/modem/gateway. Do you need the IP or shall I assume you know it? Also, if you could, ensure that it remains off as I have security concerns. Thanks for your help! 

Occasional Visitor

 • 

8 Messages

6 years ago

Public hotspot is back on, and once again my VPN is experiencing instability.

 

Please turn it off again and please release update soon!

Frequent Contributor

 • 

39 Messages

6 years ago

Greetings,

This Public wifi changes state without power cycling the modem. I purchased a backup power supply and connected the gateway to it, but the hot spot is on again, please help me and turn it off. I have phone service with comcast, and my conversation is affected by the lack of bandwidth.

the codec used by comcast phone service is probably ulaw, this codec takes a lot of bandwith, is it posible to request one's service codec to be switched to ILBC? I have very good conversations on ILBC on a much slower DSL line. http://en.wikipedia.org/wiki/Internet_Low_Bitrate_Codec

 

Last time I requested it off over the phone I had a hard time convincing the support person that he not I had to turn off the PUBLIC WIFI.

 

please turn the Public WIFI on my gateway off again.

thank you

 

Frequent Contributor

 • 

39 Messages

6 years ago

John, be my hero and please turn off the Public Wi-fi Hotspot on the device/modem/gateway. Do you need the IP or shall I assume you know it? Also, if you could, ensure that it remains off as I have security concerns. Thanks for your help!

Respected Member

 • 

869 Messages

6 years ago

Hello kotetu,

 

Public Wifi has been turned back off.

 

Thank you

Respected Member

 • 

869 Messages

6 years ago

Hello aic,

 

Public Wifi has been turned back off.

 

Thank you

Occasional Visitor

 • 

8 Messages

6 years ago

Thanks.

Frequent Contributor

 • 

39 Messages

6 years ago

Jacob, thank you very much, it did not last much time off, this morning was already enabled again can you please turn it off again. thanks

Frequent Contributor

 • 

39 Messages

6 years ago

Please, anybody, turn Public WIFI OFF at your earliest.

thank you

Occasional Visitor

 • 

7 Messages

6 years ago

Why is it back?!  We didn't even have any downtimes or reboots!  Turn it off again please.

Frequent Contributor

 • 

39 Messages

6 years ago

John or Jacob please turn Public WIFI off, thank you

New Member

 • 

3 Messages

6 years ago

This is not the solution. Comcast Biz class DPC3939B gateways are provisioned with a locked down firmware that does not expose the ability to turn off the xfinitiwifi hotpspot, among many other limitations.This is rediculous. I feel like sueing comcast.

 

http://www.sfgate.com/business/article/Comcast-sued-for-turning-home-Wi-Fi-routers-into-5943750.php