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New Contributor

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2 Messages

Wednesday, March 17th, 2021 12:56 AM

Switch from business to residential

Hi, I think the residential service would be better for my needs. I have my own modem. How could I accomplish the switch over? Thank you.

Accepted Solution

New problem solver

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39 Messages

3 years ago

Hi, thanks for reaching out today. We would be happy to help you switch from a business account to a residential account. To begin, can you send me a private message with your full name, business name, and service address. To send a private message, click the chat icon in the right corner of the screen. We look forward to hearing from you!    

New Contributor

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2 Messages

3 years ago

Thanks Anna, I can't find your name in the list of folks I could send a chat message to.

New problem solver

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39 Messages

Okay gotcha, you won't need to find my name to send a private message. Just select the Comcast Business handle and your message will be sent to our team! Thanks for your patience. 

I no longer work for Comcast.