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New Member

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3 Messages

Monday, December 25th, 2023 4:19 AM

Reset Router login

My laptop died and I lost my saved login to access my router. How can I reset the login?

Official Employee

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16 Messages

6 months ago

@user_c3149b Thank you so much for your post on how to manage your WiFi password. We provide a few ways for you to not only change your WiFi password but access your current password. You can check out this page here to see some of those options! https://www.xfinity.com/support/articles/view-change-wifi-password

New Member

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3 Messages

I don't need to change my Wi-Fi password. I need to log into my router and I don't know the login

Official Employee

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16 Messages

@user_c3149b No worries those steps are included on that page as well under: 

Xfinity Wireless Gateway Admin Tool

The default settings to open the Admin Tool are:
Username: admin
Password: password (case sensitive) 

Note: If you changed your Admin Tool password before, use your new login info. If you don't remember your Admin Tool password, you’ll have to factory reset your wireless gateway. 

New Member

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3 Messages

Thank you! This is helpful 

Official Employee

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23 Messages

Not a problem @user_c3149b