New Contributor
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3 Messages
Public Wifi
Hi, we have a Cisco DPC3939B that needs the Public Wifi turned off. It's a security issue for us to have it on. Can anyone help? The phone tech support was not helpful. We're a huge corporation by the way, don't appreciate being treated like I'm running a dive bar in Peoria here lol
Comcast_Armand
Official Employee
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44 Messages
2 years ago
Hello there @user_527356! Thanks so much for taking the time to reach out to Business Support with Comcast Business here on our Community Forum! We are so glad to hear from you and want to assist in any way that we can with your internet concern today. You have reached out to a team of experts and we are sure to get the job done for you. Just so we are clear, you are looking to turn off your Public WiFi, correct?
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user_527356
New Contributor
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3 Messages
2 years ago
Yes, a phone tech support person said it was impossible?
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Comcast_Armand
Official Employee
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44 Messages
2 years ago
No problem! That phone rep was only partially correct. While we cannot flip a switch do complete the task remotely, it can be done. If you can review this link https://comca.st/3u6AQnr, there are step by step directions in getting that completed.
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user_527356
New Contributor
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3 Messages
2 years ago
Thanks, we will try it. Can you give me the name of the National Account Manager for Caesars Entertainment please? I feel like I used to know it but can't find it now. Thanks
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