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New Member


3 Messages

Tuesday, May 10th, 2022 7:34 PM

No internet

​Hello we have no internet and I have reset and rebooted and nothing ​

Official Employee


17 Messages

11 months ago

Hi, @user_b35213


Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it