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Yaro

New Member

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4 Messages

Friday, December 11th, 2015 10:00 AM

How to turn off Xfinity WiFi

How would I go about disabling the public Xfinity WiFi? I've looked through the modem settings and there is nothing that allows me to do that.

Question

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Updated 

9 years ago

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Accepted Solution

tmittelstaedt

Problem solver

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326 Messages

9 years ago

if you are residential not business you can login to a control panel in your comcast account on the comcast website and do it there.

 

If your business you have to call into support.

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Accepted Solution

CC_Jacob

Official Employee

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869 Messages

9 years ago

Hello KP_IT_support welcome to the forum,

 

Your Xfinity wifi should be turned off. 

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KP_IT_support

New Member

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1 Message

9 years ago

 I want the public Hot Spot turned-off on my router.  I'm not able to turn off the hotspot access on my router through the account portal, even though the option is displayed. I called support and they said they can't do it. That sounds like a canned response to try and force customers to leave it on.  Can tech support please disable the public Hotspot feature on my router and not display my company address on thier Hotspot map?

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