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New Contributor

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22 Messages

Monday, March 21st, 2022 8:30 PM

Help connecting to secure XFINITY hotspot

I'd like to be able to connect to the XFINITY secure wifi hotspot with my Moto e (2020) phone. My previous phone (Moto e4) connected without a problem.

I have the Hotspots app and can connect to the unsecure xfinitywifi, but when I try to connect to the secure XFINITY, something pops up with a bunch of information to fill out. What do I need to be able to do to access a secure wifi hotspot? 

Thank you for your help.

Contributor

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18 Messages

3 years ago

@Vernon Thank you for reaching out and bringing this to our attention. I can see how this would be frustrating. What is the information that is being requested?