Early termination fee
I have moved to Texas and need to cancel my Comcast Business service here in California. I have called Comcast Business and have just been told that because I upgraded service in September 2020, an ETF applies and that it is over $1700! I find that to be shocking in this day and age that companies can charge such outrageous termination fees. I have 16 months left on the 2 years, but I was a customer for 13 years, and this is how I get treated! I am dismayed by this. The representative on the phone just quoted me the contract and when I asked who I could write to to raise a concern with this I was told there is no-one. I was told I could potentially transfer service but I already moved and set up new service with the recommenced local cable internet provider. Regardless, after 13 years I still find this ETF shocking. Can anyone help me to get this ETF waived? Thank you.