![](https://sprcdn-assets.sprinklr.com/1110/2ebe7ae0-c67c-4a19-bb8f-02bc152cd94e-1188227526.png)
Business WiFi
Personalize, manage, and control your Comcast Business WiFi connections including Comcast Business WiFi Pro
New Member
•
2 Messages
Wednesday, December 27th, 2023 6:15 AM
Contract Cancellation Policy
If we decide to cancel the contract and stop using the service, will there be any costs that we will have to bear?
Question
•
Updated
8 months ago
102
1
0
Responses
Comcast_Armand
Official Employee
•
45 Messages
9 months ago
Hi there @user_b73ec2! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum. WE are so glad to hear from you and happy to help in any way that we can. No worries! You have reached out to the right team, and we are going to get things squared away for you. In cancelling serviecs, if there is an existing service agreement, you could be subject to an Early Termination Fee. We can check that out for you. So that we can get started, please feel free to shoot us a private message so that we can take a look at things for you.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
2
0