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guido79's profile

New Contributor


5 Messages

Sunday, December 30th, 2018 5:00 PM

Comcast Teleworker Account- "XFINITY WiFi is not availalble with your tier of service."

Everyone I know who has Comcast TV/Phone/Internet has XFINITY WiFi included with their service.  Why is my account excluded? 


Thanks for any light someone can shed on this situtation.




Official Employee


56 Messages

5 years ago

Sorry that you're having this issue, I would like to take a closer look at what's going on and help you get access. I will need to review your account information to see why you are getting this error message as it may be linked to your account. Please send a private message so we can troubleshoot this further for you.