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Xavier2020

New Member

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1 Message

Friday, May 3rd, 2019 4:00 PM

Business Wifi Pro Redirection Page Problem

I have business Wifi Pro at a retail store. I'm trying to redirect customers to a splash page after connecting to the internet. I'm getting the error: Please provide a valid URL for redirection. My URL is a basic www."".com/"" 

Is it the "/" causing the problem? 

Question

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Updated 

5 years ago

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CC_Michelle

Official Employee

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526 Messages

5 years ago

Thank you so much for taking the time to reach out through our forums regarding your Wifi Pro services. You have come to the right place and I am happy to assist. Please reach out through private message with the name, address and phone number on the account and we will get started. 

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lammoko123

New Member

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1 Message

5 years ago

I am having the same problem.

It seesm the url is only limit to a "www.xyz.com" 

and thing with a "/" will be considered an invalid address.

Is there a fix or workaround ?

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Comcast_Ken

Official Employee

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128 Messages

5 years ago

I am having the same problem.

It seesm the url is only limit to a "www.xyz.com" 

and thing with a "/" will be considered an invalid address.

Is there a fix or workaround ?

lammoko123, I can take a closer look into this. Thanks for posting. Drop a private message with your full name, address, and phone number related to your business account so I can help. 

 

Ken

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