New Contributor
•
4 Messages
60% PRICE INCREASE ----- HOW on EARTH is this acceptable.
My bad...I didn't look at my business internet expenses since last fall. August 2022 - I was paying $95.52. September...it was $144.35....and then up and up every month by a couple dollars until this month, Feb. 2023, it is $155.17. Nothing changed, no faster speed...no better modem...no added services.
HOW can you do this 60% increase to your customers? We run small businesses...and a 60% increase is simply bad business on your part.
BEWARE people...they think they can just increase rates and everyone will just continue paying. Well...I got soaked for more than $50 a month for 7 months.
Comcast_Christy
Official Employee
•
25 Messages
1 year ago
@user_0336f7 Thank you for reaching out via our Xfinity Business Forums. Our team here can help troubleshoot your service and update on you when a tech will arrive, but we do not have access to your billing. Please reach out to our billing team by calling 1-800-391-3000 for assistance. This way they can help with these concerns.
0
0