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New Member

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1 Message

Tuesday, January 13th, 2026

VM only accessible on one line

How do I access VM on both phone lines? it currently is only line 1

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Selected Oldest First

Official Employee

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75 Messages

14 days ago

Hello, @user_f49be7 when it comes to Comcast Business Voicemail 

  1. Dial your office telephone number or press *99 from your extension.
  2. When your personal greeting starts, press #.
  3. Enter your password when prompted.
  4. Press 1 to review your new messages. 

For Business VoiceEdge:

  1. Dial your voicemail portal number.
  2. Dial your extension.
  3. Enter your voicemail PIN and press #.
  4. Press 1 to go to your voicemail box.
  5. Press 1, again, to listen your voicemail box. As you listen to your new messages, you have the following options:
    • Press 2 to repeat the message.
    • Press 7 to delete the message.
    • Press # to save the message.

 

What happens when you attempt to access the voicemail from the second line?