New Contributor
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16 Messages
Using old desktop app
Can we use the old app since this new one is not in anyways an upgrade and has less functionality.
Also can we have some opt out of our phone contracts due to this change.
we were sold our system under the sales point of everything can be done the same from the phone in the app.
Rick1
New Contributor
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16 Messages
4 years ago
no comcast cares copy paste reply for me i guess
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SprinklrBiz1
Occasional Visitor
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32 Messages
4 years ago
Hi Rick1! That's a great question. Comcast Business regularly evaluates our Business VoiceEdge features' usage and how our customers use them. We sometimes change how and where they're enabled or disabled to provide our business customers the most direct and efficient experience we can offer. What are some of the features you're referring to? There may have been some changes to how you access the features that we can update you on.
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CC_Michelle
Official Employee
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526 Messages
4 years ago
Hi Rick1! That's a great question. Comcast Business regularly evaluates our Business VoiceEdge features' usage and how our customers use them. We sometimes change how and where they're enabled or disabled to provide our business customers the most direct and efficient experience we can offer. What are some of the features you're referring to? There may have been some changes to how you access the features that we can update you on. Can you please reach out through private message with your first and last name, business service address and account number or phone number.
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