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Monday, June 15th, 2026 7:58 PM

Using Autoattendant and keyless I can not configure 0 as the operator and send directly to voicemail using **55101

We have had this fir a little more than a year. We changed some things up and operator got messed up. I swear before that setting 0 to operator on the keypress menu that you could use *55101 and send them directly to voicemail when 5gey pressed 0 or pressed nothing.

I can not get that to work. It says invalid number when saving.

How do I get this to happen?

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7 Messages

3 days ago

@Shutech thanks for taking the time to post on our Comcast Business Forums page. Here is some information on Managing your Automated Attendant settings for Business VoiceEdge and Manage Automated Attendant settings for VoiceEdge Select. Let me know if that helps.