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Saturday, January 7th, 2023 5:26 PM

Transfer Business Phone Number to Residential

I would like to transfer/port? a phone number from a business account to a residential account. Where do I start or who do I contact?

Recognized Contributor


26 Messages

2 years ago

Hi there, @user_b3e400, thank you for taking the time to reach out to us through our Comcast Business Forums. I understand you are trying to transfer a business phone number to a residential account. We can certainly assist with getting you started with that. To begin, please send us a direct message with your full name, business name and service address. 

Here's the detailed steps to direct message us: 

 • Click "Sign In" if necessary

 • Click the "Direct Messaging" icon (upper right corner of this page)

 • Click the "New message" (pencil and paper) icon

 • Type "Comcast Business" in the to line and select "Comcast Business" from the drop-down list

 • Type your message in the text area near the bottom of the window

 • Press Enter to send your message