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New Member

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4 Messages

Fri, Aug 27, 2021 6:41 PM

The email address selected is already registered, please select another email address

Readding a deleted user and getting

The email address selected is already registered, please select another email address

Official Employee

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31 Messages

2 m ago

Hi MattSmith, it sounds like your old username or account has the email attached to it already. To add this email to your current account you would need to delete the old username or transfer the username over to the new account. For further assistance in making this change please send us a private message with your full name, business name, and the street address for your business. 

New Member

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4 Messages

@Comcast_Amir

great  ... now if only there was a simple (obvious) way to send you a private message 

Official Employee

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25 Messages

We do apologize @MattSmith for any confusion on how to send us a message and would be happy to provide instruction. To get started, would you mind sending us a private message with your name, address, and account number or a phone number linked to the account by clicking the "message" icon in the upper right page of any forum page. Once you click on that, input our shared handle 'Comcast Business' to send us a private message. We look forward to working with you!