The email address selected is already registered, please select another email address

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@SPA3190 wrote:

Trying to register a new VoiceEdge user,  but every time I try to add a new user, I get the message "The email address selected is already registered, please select another email address".  This new user is a new hire and  is not registered in our system, so I'm not sure why we're receiving this message.  

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Hey there, SPA3190! Thanks for posting on the forums!

Appreciate you letting us know about your BVE issues with adding a new user. Let's take a closer look at the issue on the backend so we can get to the bottom of this.

Please send me a private message with your full name, address, account number and the user you're trying to create so I can help.

Best,

Ken