New Member
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1 Message
Terrible audio quality on Automated Assistant
Ive had the system for less than a week and Im ready to cancel. The audio quality of the Automated Attendant is terrible. I expect when my customers call that they get a clear and easily understood greeting. Instead they get a jumbled. muted mess of a greeting that can barely be understood.
We have tried, like others have mentoned, to reocrd the greeting on various quality devices and even some very basic devices. Nothing helps.
If anyone ever asks me about a phone system, I will tell them to avoid this and not even bother.
Im very disappointed in Comcast...
ComcastBiz_Support
Administrator
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261 Messages
5 years ago
Thank you so much for taking the time to reach out to us through our business forums regarding the audio quality on your Auto-attendant. We certainly don't want this to persist especially after only being with this service for a week. We would love to ensure that you get the full experience of this wonderful service and enjoy its benefits for your business. Can you please reach out through private message with your first and last name, full service address and account number or phone number? -Comcast_Michelle
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user_2080c8
New Contributor
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2 Messages
6 months ago
Was this ever resolved? I am having the same issue now in 2024. It seems like Comcast systems haven't gotten bette because here I am stuck wtih the same problem that they've never resolved.
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