New Member
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1 Message
Spam call filtering
We have Comcast Business Voice Edge and a few times a week we get calls from random out of state numbers and there's no one on the line. It's always a different phone number and they never show up as unknown or spam. It's increasing our call volume and wasting our staff's time. What are our options for call filtering? Thanks
Comcast_Matthew
Official Employee
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19 Messages
14 hours ago
Hello @user_f3310a Thanks for reaching out. Right now we have a few different features' setup for callblocking and screening for our Business Voice Edge. Please review this link and make sure you have these settings enabled.
https://business.comcast.com/support/article/voice/phone-screening-blocking-tracing-call-security-privacy#call-blocking
If they already are set up we can certainly look into other options for you.
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