Skip to content
JJatSN's profile

New Member

 • 

1 Message

Friday, October 11th, 2019 7:00 AM

softphone volume control

My softphone seems to only have 2 volumes: off or eardrum-shatteringly loud, even at the lowest setting on the softphone volume slider. Trying to supplement with PC volume controls does nothing. The softphone seems to be set up to bypass bluetooth headphone volume controls in all PC settings. How do I get to a more reasonable volume?

Administrator

 • 

261 Messages

5 years ago

Thanks for taking the time to reach out to us through our business forums. I am sorry to hear that you are having this issue with your softphone volume. I would love to assist further with the voice service concerns. Can you please reach out through private message with your first and last name, full service address and account number or phone number and we will get to the bottom of this for you. -Comcast_Michelle

New Contributor

 • 

4 Messages

4 years ago

I have had the same issue, could you help with mine as well?

Official Employee

 • 

31 Messages

Hello, @ZacharyPoirier. Yes, we are happy to assist you as well. We want things working perfectly! Can you please reach out through private message with your first and last name, full service address, and account number or phone number?