Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
Contributor
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42 Messages
Friday, December 17th, 2021 4:41 PM
New Portal Experience is Terrible!
I can't switch between locations to manage BVE features. Looks better, but is almost totally useless at the moment.
Question
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Updated
4 months ago
• Edited
261
3
Responses
Comcast_ThomasD
Official Employee
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29 Messages
3 years ago
Hello, @MWatsonANB. Thank you for letting us know about the difficulty you're experiencing switching locations to manage Business VoiceEdge features. It's important to us that you're able to switch locations and sign in with ease! I wanted to share a few informative webpages which should help.
This page shows steps on how to link or unlink a Comcast Business account.
This one shares steps on how to access online features for those linked accounts.
Please let us know if this information helps.
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mcullen
New Contributor
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1 Message
3 years ago
Try clicking the 9 dots icon at the top left. That side menu allows you to change accounts and then under Subscribed Services you can access BVE Manager or User. Not sure why they removed it from the account overview page...
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user_778a12
New problem solver
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9 Messages
3 years ago
I was hoping to help but I sold a business over a year ago and they can’t unlink for some reason. And at one point they were able to forward my business calls to to my old location causing business loss. My experience has been much the same. As your first Comcast response above. I’ve used this system for years and now they have issues but seems it’s always the user. I would be happy if the regular services they are to provide was actually provided. Wish you the best
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