Needs to switch to phones. How?

The phone on my desk (we will call it A) has a glitch where it has too much static. I cannot get the boss to change it. We have a phone at another desk which works fine (we will call it B) but that person is no longer at the company and the desk is empty.

I want to switch the physical units. So I will have B and they will have A phones. But then I need all the data, extension numbers, etc, to be swapped between A and B so my calls come to me and not the wrong phone.

How do I accomplish this? It's VVX250 PolyCom if that matters.

Responses

Comcast_Amira

Official Employee

•

57 Messages

1 month ago

Hello ISCEric, thanks for taking the time to reach out on our Business Forums. We greatly appreciate and value your business. I certainly understand the importance of getting those physical Poly phone units switched out and properly set up asap. On this platform, we do not have access to get those phones switched out for you, but our wonderful Comcast Business Team can absolutely support you with this. Please contact Comcast Business at (800) 741-4141 for further assistance with this.

Thanks and we appreciate your understanding.

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