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1 Message

Friday, October 16th, 2026 5:57 PM

Issues with the Desktop App

Our users all have been having continued issues with the desktop application being stuck in an endless login loop when in Windows 11. We have uninstalled, reinstalled, ensure everything was shutdown through the task manager and we are continually running into this issue. 

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Official Employee

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55 Messages

22 days ago

Hello @user_6d92ea, Thanks so much for taking a moment out of your day to leave a post on our business community forum. If you could send our team a direct message with your full name, the business name, and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Comcast Business" to initiate a direct message.