Hunt Group - Call Intercept
Note to Forum Admins - this is NOT about call park-call pickup - thank you.
I've seen a couple of similiar post that have been given the run-around on this... Don't do that here - NOT what this is about.
I need to know what the " *code " -or- "# code" is to pick up (intercept) an incoming live call on a hunt group with a simultenuous ring. (i.e. - an incoming call is ringing on 5 sets of the defined Hunt Group and a handset OTHER than the 5 needs to grab the incoming call)
The sales 'team' repeatedly said this was a feature we would have and you simply had to enter the "Call Pickup" feature code for ANY handset to grab an incoming call on the hunt group. I've been though every document - every video - every pamphlet - and contacted every sales rep - have not gotten an answer to this simple question in over 6 months!!!!!
So what is the code / feature to do this???