New Member
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1 Message
Hunt Group Busy Policy *51 and *52
Recently the handset activation for Hunt Group Busy policy stopped working.
What use to work:
#51 then the Hunt group extension, and #
Example #51 1234#
This will busy the Hunt group and all calls will then go to the answering service.
The next morning,
#52 1234# and it would turn off the busy indicator.
This stopped working for our main line, but it still works for a different hunt group.
I've tried moving the phone # and hunt group extension to a new hunt group, but the problem moves along with it.
Any insight as you how to get this working again?
CC_Ethan
Trusted Forum Contributor
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51 Messages
2 years ago
@user_bc5013. I recommend calling in to business support for this as they may have to delete and rebuild the hunt group.
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