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New Member

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2 Messages

Friday, July 17th, 2020 1:00 PM

How to get Business Voiceedge App work again?

Hi,

After portal updated, the Voiceedge App unable to get it work as before. It looks like all extensions dont have assigned user.  I try to reassign, but the list didn't show any users. I try add user, the circle keep spinning unless I enter a whole new email. Is anyway to fix it asap?

Thank you very much.

Official Employee

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526 Messages

4 years ago

Thanks so much for taking the time to reach out to us regarding our voiceedge app. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I know how important this app is to the function of your business and I am so very sorry to hear that the app is not working right now. I would love to get to the bottom of this. Can you please reach out through private message with your first and last name, business service address and account number or phone number?