Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
New Member
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1 Message
Thursday, January 14th, 2021 10:00 AM
Ghost calls
We are getting maybe 3 out of 5 calls are ghost calls and this didn't happen with our old phone system. You need to get this fixed!
Question
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Updated
4 years ago
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Responses
CC_Michelle
Official Employee
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526 Messages
4 years ago
@TD, Thanks so much for taking the time to reach out to us regarding the ghost calls that you are receiving. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I can only imagine how impactful these phone service issues have been to your business. I know I rely on my phone services for business purposes and any issues would have a huge impact on me. I would love to get to the bottom of this with you. Can you please reach out through private message with your first and last name, business service address and account number or phone number?
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