Do Not Disturb Enabled - Which Voicemail Greeting do callers hear?

If I have "Do Not Disturb" enabled on my extension, which voicemail greeting do callers hear?

Will they hear my "No answer greeting" or "Busy greeting"?

This is crucial to knowing how I record those messages and I cannot find this information listed anywhere in your instructions or help documentation.

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CC_Otari

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18 Messages

1 year ago

Hi, @

MarisaM

That is a great question. Is this for residential, business telephone or Xfinity Mobile. You can also just set DND and call from a different device to find out which voicemail will plau.

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MarisaM

New Contributor

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7 Messages

@Comcast_Otari Business Voice Edge

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1 year ago

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CC_Otari

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18 Messages

Ok, thank you for letting me know. If you have DND enabled it will be the busy greeting that the caller will hear.

I no longer work for Comcast.

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1 year ago

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CC_Otari

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18 Messages

1 year ago

I am not sure which voicemail greeting callers will hear with DND enabled. Can you please call that phone from a different phone to see?

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MarisaM

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7 Messages

@Comcast_Otari No I can't that's why I am posting in this forum. I thought Comcast would have an answer. Both my greeing messages are the same so I can't tell by calling myself.

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1 year ago

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