Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
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1 Message
Wednesday, August 10th, 2016 10:00 AM
Change the number of rings before it goes to voicemail
How do I change the number of rings before our voicemail picks up?
Currently, the phone will ring 8 times before it goes to VM. I would like it to pick up on the 4th or 5th ring. Most people just hang up if it takes that long for the VM to pick up.
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CCDave
New problem solver
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41 Messages
8 years ago
You can log into your VoiceEdge End User Feature Portal, hover over the Voicemail Tab, and choose the Greetings section from the pulldown. There you will see a section called Voicemail Pick Up Options where you can choose the number of rings that a caller will hear before going into your voicemail, from a pulldown. I hope that helps.
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