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ychen16406's profile

New Contributor

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5 Messages

Friday, January 3rd, 2020 6:00 AM

Change Primary Account Manager

We plan to change the primary account manager to our new colleague who just join our team recently, but I can not find anywhere I can change the account manager when I logged in the account.

Official Employee

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526 Messages

5 years ago

I would love to get you all set up with a new primary account manager. Thanks so much for taking the time to reach out to us regarding this request. Can you please reach out through private message with your first and last name, full service address and account number or phone number? 

New Contributor

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1 Message

3 years ago

I need to change the primary account manager on our business account. He is no longer with the company and his email address is no longer valid.

Trusted Forum Contributor

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51 Messages

@user_918507. Are you able to login with primary profile? Is so, here is how to change primary

 

https://comca.st/35rW9XR

 

If you can't get online then I recommend calling business support at

1-800-391-3000

I no longer work for Comcast.