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New Contributor

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2 Messages

Friday, June 18th, 2021 7:27 PM

Can't add deleted user back into system

Hi. I'm having an issue trying to assign users to phones. I can't re-add users after they have been deleted. It says the email already exists even though there is no user account and the user was previously deleted. 

Official Employee

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5 Messages

3 years ago

Good afternoon @TaniaT! Thank you so much for reaching out today and creating the public post about your online username issues. I have gone ahead and replied back to your private message so we can further assist. Thanks for giving us the chance to help today!