Cannont set up Voice Mail

Hit * 99 and all I get is a busy signal. trying to set up greeting, etc for first time...????????????

Responses

Accepted Solution

CC_John

Retired Employee

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1.9K Messages

11 years ago

Welcome daveschneider. We referred this issue to our Regional Support Center for resolution. They informed us that the voicemail feature was not included on the original order and as a result was not activated with you initial service install. To add voicemail to your existing service please contact the Comcast Business Service Center @ 1-800-391-3000. Please check you email for additional informatnion.

Thank You

0

Accepted Solution

katgrammy

New Member

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1 Message

10 years ago

I get a busy signal when I am trying to set up voice mail. What is this about? Thank you.

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Accepted Solution

CC_Jacob

Official Employee

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869 Messages

10 years ago

Hello katgrammy welcome to the forum.

We referred this issue to our Regional Support Center for resolution. They informed us that much like daveschneider's issue above, the voicemail feature was not included on the original order and as a result was not activated with you initial service install. To add voicemail to your existing service please contact the Comcast Business Service Center @ 1-800-391-3000. If you have any questions about this please let me know.

Thank You

0