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waylandg's profile

New Contributor

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4 Messages

Mon, Oct 11, 2021 5:48 PM

Can we block an extension from the outside world?

Scammers have found the direct number that links to our paging system. We are now listening to the auto warranty scam about three time a week, and last week we had an offer for long term care insurance. Is there a way to disconnect the direct number from the extension that feeds the paging system?

Official Employee

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9 Messages

17 d ago

@Waylandg

 

Thank you for your post! We do not currently have a way to prevent a specific extension from being dialed externally. Here is an article with our Call Security and Privacy settings: Voice Help and Support.

(Edited: Bad link)

(edited)

New Contributor

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4 Messages

@Comcast_Tony 

Can you provide a PDF of that website's contents? I have tried to open it with both Chrome and Firefox, and all I get is "Sorry! This page is unavailable right now."

Official Employee

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9 Messages

That is really strange! I just edited the link and made sure that it is working. Can you try accessing it again?