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New Contributor

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5 Messages

Monday, January 23rd, 2023 7:27 PM

Can we assign our phone numbers to soft keys

Looking to assign our phone numbers to soft keys so when some puts a call on hold anyone can hit the soft key to pickup the call

Official Employee

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64 Messages

9 days ago

@user_910c73 Hello! Thanks for the post. What kind of phones are you working with? 

New Contributor

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5 Messages

9 days ago

Hello we are using Poly VVX450

Official Employee

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64 Messages

Got it! Have you tried out this link? https://support.8x8.com/equipment-devices/phones/poly/configuring-or-rearranging-soft-keys-for-poly-phones

New Contributor

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5 Messages

we dont have access to that interface. Only online comcast business interface 

Official Employee

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17 Messages

Ok, thank you for trying that. When you do, is it giving you an error or the log in information isn't working? Since the soft key feature is part of the phones themselves, I don't think there is another way to set that up.

New Contributor

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5 Messages

Its asks for a password but we dont have it.

New Contributor

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5 Messages

Should we have been provided with the password(s)?  i tried default passcode but it didnt work