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1 Message

Thu, Feb 25, 2021 4:41 PM

Can I Transfer a call fwd to my Cell to Comcast Voice Edge App on Computer?

Can I Transfer a call fwd to my  Cell to  Comcast Voice Edge App on Computer?  Currently it just moves it over to my business phone but im not in the office. 


Official Employee


12 Messages

2 m ago

You have reached the right place for help! We certainly understand the importance of being able to do a soft transfer for your business. Here are the steps below.

  1. During a call, press Transfer. The caller is automatically placed on hold.
  2. Dial the number, extension or choose a contact from your call list or directory and press #.
  3. When the receiving party answers, announce the call.
  4. Press Transfer to complete the transfer.

Please note, a warm transfer will display the extension of the person transferring the call to the recipient. Here is also a link for more details on the different types of transfers. Please let me know if this helps.